TERMS OF SERVICE (TOS)

1. Eligibility

Must be 18+, reside in supported provinces, provide accurate info, refrain from fraud.

2. Services Provided

Dispensing, compounding, delivery, consultations, OTC sales, skincare services, digital access. Some require ID verification.

3. Account Registration

Maintain confidentiality, update info, notify of breaches. Accounts may be suspended.

4. Accuracy of Information (Mandatory)

You agree that:

• All information you submit to M1 must be truthful, accurate, and complete.
• You will not provide false, altered, or misleading information.
• You will not conceal material medical or personal details relevant to your care.

If any information is found to be false, incomplete, misleading, or fraudulent:

• You waive and forfeit any liability, claims, damages, complaints, or actions against M1, its owners, its pharmacists, and its staff.
• M1 assumes zero responsibility for any harm, adverse event, treatment error, or legal/medical outcome resulting from false information provided by you.
• M1 may immediately terminate, refuse, or suspend your services without notice.

Fraudulent accounts may be reported to regulatory authorities, insurers, prescribers, law enforcement, or other appropriate bodies.

5. Prescription Services

Require valid prescription. M1 may verify authenticity, refuse to dispense, require ID, or contact you for safety issues.

6. Delivery

Times vary. Couriers may need ID. User responsible for receiving packages. Not liable for lost packages due to incorrect addresses.

7. Payment & Billing

You agree to all charges. We may verify insurance, refuse or cancel orders. Prices in CAD.

8. Prohibited Conduct

Security misuse, unauthorized system access, false info, impersonation, falsifying documents, reselling medication, disruptive behavior, or harassment toward staff.

Any abuse, dishonesty, or fraudulent activity results in immediate account termination.

9. Intellectual Property

All platform content belongs to M1. No reproduction without permission.

10. Disclaimers

Not a substitute for medical advice. No guarantee of uninterrupted service. Info may change.

11. Limitation of Liability

To the maximum extent permitted by law:

• No liability for indirect or consequential damages.
• Liability limited to amount paid for the relevant product.

12. Indemnification

You agree to indemnify M1 for any claims arising from misuse, violations, fraud, or dishonest information.

13. Termination

We may suspend or terminate accounts for breaches, fraud, misrepresentation, risk to staff, legal compliance, or unsafe activity.

14. Governing Law

Ontario law and Canadian federal law govern.

15. Changes to Terms

May update anytime. Continued use = acceptance.