Hair loss
Get ahead of hair loss
Hair loss is common and often gradual. A short questionnaire and photos are all an independent prescriber needs to recommend a plan.
- Independent licensed prescribers
- Filled by M1 Pharmacy (OCP #305875)
- Discreet, tracked delivery
- Available in 8 provinces
Start early
Hair loss is easier to manage the sooner it is assessed. You can start without an appointment.
A plan for your hair
Your prescriber considers the type and pattern of your hair loss, your health history and your goals.
Discreet from start to finish
Online questionnaire, a private phone call and plain-packaged delivery to your door.
Types of hair loss we assess
Pattern hair loss in men
A receding hairline at the temples or thinning at the crown, usually developing slowly over years.
Thinning hair in women
A widening part or overall loss of volume, sometimes linked to hormones, life stage or genetics.
Increased shedding
More hair in the brush or shower than usual, which can follow stress, illness or other changes.
Not sure which fits? Start the questionnaire and describe it in your own words.
Understanding hair loss
What is happening
Hair grows in cycles. Hair loss happens when that cycle is disrupted: growing phases get shorter, and follicles produce finer hair over time.
What causes it
Genetics and hormones are the most common drivers. Stress, nutrition, thyroid changes, some medications and recent illness can also play a part.
Can it be managed?
For many people, yes. A prescriber will look at the cause and discuss options with you. Some causes need a check with your family doctor first.
How it works
- 1
Answer a questionnaire
About 5 minutes on your phone. Tell us about your concern, your health history and what you already use.
- 2
Pharmacist consultation
A free 15-minute phone consultation with an M1 Pharmacy pharmacist about your answers and your questions.
- 3
A prescriber reviews it
An independent prescriber licensed in your province reviews your questionnaire and decides whether a prescription is right for you.
- 4
M1 Pharmacy fills it
If something is prescribed, M1 Pharmacy prepares it, a pharmacist checks it, and it ships to you. You see the price first.
What’s included
- Online health questionnaire
- Review by an independent licensed prescriber
- Free 15-minute pharmacist consultation
- Pharmacist counselling on your treatment
- Discreet, tracked delivery
The pharmacist consultation is free. A $30 prescriber fee covers the independent review of your questionnaire. It is waived when you have valid refills on file and a new review isn’t needed. Medication is priced by the pharmacy and shown to you before you pay.
Start your assessmentQuestions
Yes. The questionnaire asks about your pattern of hair loss and health history, and your prescriber recommends a plan for you.
Usually not. If your prescriber thinks a test would help, they will tell you and explain why.
The top of your head, your hairline and the crown, in good light. The questionnaire walks you through it.
A telehealth service. M1 Skincare runs the online questionnaire and connects you with independent prescribers licensed in your province. It is not a pharmacy. Prescriptions are filled by M1 Pharmacy, a separate Ontario College of Pharmacists accredited pharmacy (#305875).
Yes. After you send your questionnaire, an M1 Pharmacy pharmacist gives you a free 15-minute consultation by phone.
Skin and hair: a $30 fee for an independent prescriber to review your questionnaire. Weight loss: a nurse consultation fee of $100 for a new consult or $50 for a follow-up. Prescriber and nurse fees are waived when you have valid refills on file and a new review isn’t needed.
Ready when you are
The questionnaire takes about 5 minutes. You can save it and come back.