M1 Skincare is a telehealth service. Prescriptions are filled by M1 Pharmacy (OCP #305875).

Acne, assessed by a prescriber

Breakouts that keep coming back deserve more than another product guess. Send a short questionnaire and photos, and an independent licensed prescriber reviews them.

Start your assessmentAbout 5 minutes · Free pharmacist consultation

A prescription is never guaranteed. Your prescriber decides what is appropriate.

  • Independent licensed prescribers
  • Filled by M1 Pharmacy (OCP #305875)
  • Discreet, tracked delivery
  • Available in 8 provinces

Understanding acne

What acne is

Acne happens when pores are blocked by oil and dead skin. It can show up as blackheads, whiteheads, red bumps or deeper, painful spots, on the face, chest or back.

What can drive it

Hormones, genetics, stress, some medications and some skin or hair products can all play a part. Acne is common in adults, not only teenagers.

When to get it assessed

If breakouts have lasted more than a few months, are leaving marks or scars, or are affecting how you feel, it is reasonable to have a prescriber look at it.

How it works

  1. 1

    Answer a questionnaire

    About 5 minutes on your phone. Tell us about your concern, your health history and what you already use.

  2. 2

    Pharmacist consultation

    A free 15-minute phone consultation with an M1 Pharmacy pharmacist about your answers and your questions.

  3. 3

    A prescriber reviews it

    An independent prescriber licensed in your province reviews your questionnaire and decides whether a prescription is right for you.

  4. 4

    M1 Pharmacy fills it

    If something is prescribed, M1 Pharmacy prepares it, a pharmacist checks it, and it ships to you. You see the price first.

What your prescriber will ask about

  • Where your acne appears and how long you have had it
  • What you have already tried, and how your skin reacted
  • Your medications and health history
  • Pregnancy, breastfeeding or plans for either
  • Clear photos in natural light

The pharmacist consultation is free. A $30 prescriber fee covers the independent review of your questionnaire. It is waived when you have valid refills on file and a new review isn’t needed. Medication is priced by the pharmacy and shown to you before you pay.

Start your assessment

Questions

Yes. The service is for adults 18 and older. Acne that starts or continues in adulthood is common, and your prescriber takes your history into account.

Ready when you are

The questionnaire takes about 5 minutes. You can save it and come back.

Start a visit
M1 Skincare

M1 Skincare is a telehealth service for skin, hair and weight. It is not a pharmacy. Prescriptions are filled by M1 Pharmacy.

Care

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416-628-7881Mon–Thu 10–8 · Fri 11–6 · Sat–Sun 11–2437-331-6574Mon–Fri 11–4info@medionerx.com

M1 Skincare is a telehealth service. Assessments are completed by independent licensed prescribers, who decide whether a prescription is appropriate. A prescription is never guaranteed. Not for emergencies: call 911 or go to your nearest emergency department.

Prescriptions are filled by M1 Pharmacy, 4637 Kingston Road E, Scarborough, ON M1E 2P8. Ontario College of Pharmacists accreditation #305875. © 2026 M1 Skincare.